FAQ

This is our expertise. Based on the information you provide during the onboarding process, we’ll match you with other members and the workshop that best suits your needs. Our goal is to set you up in a circle of support that leads to real, meaningful human connections.

If you’re a professional therapist with expertise in group support and you’re interested in joining the Circles platform, please begin the application process here.

Have a question we haven’t addressed? We’re here for you.

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All Circle therapists are professionally trained, with extensive experience in their respective field and in providing individual and group emotional support. All therapists undergo an internal Circles vetting and training process, to make sure their approach and caregiving techniques match our professional standards. Circle therapists are trained social workers, psychologists, and therapists.

Membership starts at $20 a week, billed weekly. At the moment. Membership includes a live weekly workshop with a professional therapist, unlimited access to our specialized content, exercises, and webinars, 24/7 support, and messaging capabilities with other members and your therapist.

Group meetings last for one hour and meet once a week. Each group is composed of the same group of people (up to 7) each week, though there may occasionally be new additions to the group if space opens up. The workshop will be guided by the same therapist every week, who will lead the group discussion and provide specific exercises and tools that fit the workshop members’ needs. If you don’t feel like talking or sharing, that’s ok. You can just listen. But we do require everyone to have their camera on live during the session, to ensure full trust and transparency within the group. If you choose to use a nickname in the group, that’s fine.

If you’d like to join a free, sample workshop to see what it’s like, please click here. We have free workshops every day to provide emotional support to people in need.

Yes. Research has shown that online support can be as meaningful as meeting with a therapist in person, with demonstrated results in improving emotional wellbeing. We believe you can take steps towards feeling better with the guidance of a professional therapist and start seeing meaningful changes in your life.

When you register, you’ll be asked to answer a few brief questions about yourself, how you’re feeling, your concerns and expectations. This will help us get to know you better, so we can find the appropriate circle for you. You will then receive a suggested group to join, with several day/time options, and you choose the program that fits your schedule best.

Group topics include living with grief over the loss of a parent, sibling, or child; dealing with anxiety; living with depression; going through a separation or divorce, and other challenges. Circles meet online, live once a week, and are led by the same professional therapist each time. In your group, you’ll be matched with a small group of other people who are dealing with the same issue, so you’re surrounded by your own circle of support.

In addition to your weekly session, you’ll be able to access all Circles content, including self-help exercises, blogs, and webinars (at no extra cost), and you’ll be able to message other members, as well as your therapist.

If you need to talk with us any time during the onboarding process, please contact us at support@circles.com.

Questions?

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